FAQ

When the candle is burned down, fill the vessel with boiling water and leave for 5-10 minutes. The hot water will loosen the wick base and melt any leftover wax. Recycle the wick base and when the water and wax has cooled, place it in the waste bin. Wipe down the candle vessel with a clean cloth and place a wax refill in the vessel. Light the candle, take a deep breath and enjoy.

We use two wax blends for our candles that allow for a different fragrance experience. For soft candles, the wax is a vegan blend of soy, coconut and apricot wax. For the strong candle it is a blend of soy, coconut and a small amount of paraffin. The paraffin is the key ingredient for a stronger fragrance throw, but if you prefer a paraffin free candle we recommend the soft blend.

The candles and refills will burn for 40-50 hours. The best way to prolong burn time is to follow our candle care tips, so you can make the most of every moment.

When using the candle for the first time, let it burn for 2-3 hours until the entire top layer of wax has become liquid. This will help ensure an even burn, which extends the life of your candle. Regularly trim the wick to 1/4 inch height and center the wick after use. This ensures the flame doesn't get too high (which can emit smoke) and that the candle continues to burn evenly. Be careful not to leave a candle unattended or place a lit candle in a draught as this can not only impact how it burns, but also put your home at risk.

The wick is made from cotton and has a metal base. When the candle is burned down please recycle the wick base.

The wax and wick remains are both completely compostable, but it’s a good idea to confirm that your local waste management service accepts wax before adding it to the bin. You can dispose of it with other bio-based materials.

Yes, but we do recommend that you clean your vessels by hand. Glass can be placed in the freezer but we don't recommend leaving it in any extreme temperature environment for more than 1 hour. Dishwasher cycles can damage the colored coating, so we recommend that you instead rinse vessels by hand and wipe down with a clean cloth.

Our candles are made in the USA.

Candles can tunnel for several reasons, namely if the candle is placed near a draught or isn't burned for long enough. If this happens wrap a piece of aluminum foil around the edges and let the candle burn until it retains an even pool of wax. Be sure not to scrape off excess wax and add it to the melting wax as this can drown the wick!