Refund policy

We have a 30-day replace or refund policy, which means you have 30 days after receiving your item to request either a replacement or a refund. We do not offer returns. If you are unsatisfied with your item, we ask that you donate it to a family member, friend or local charity that might enjoy it. If you have any questions or require support, please contact us at ateam@atmohome.com.  

 

Damages, issues and replacements
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

 

Refunds
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please note that sale items and gift cards are final sale and are not eligible. 

To start a replace or refund request, you can contact us at ateam@atmohome.com